455,978 questions with Microsoft 365 and Office-related tags

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2 answers

How do I get a teacher discount for office 365 desktop apps?

The desktop versions of office is being taken away since it is no longer free. As a teacher can I purchase my own license and is there a discount for teachers?

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-02-03T22:20:19.6766667+00:00
Lisa Nickerson 0 Reputation points
edited an answer 2026-02-04T02:12:50.2333333+00:00
Vivian-HT 11,280 Reputation points Microsoft External Staff Moderator
2 answers

Cant install (KB5074109) (26200.7623)

Cant install: 2026-01 Konfigurera dynamisk uppdatering (KB5074109) (26200.7623) Installationsfel - 0x800f0991

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-02-03T14:43:31.36+00:00
Paul Johansson 0 Reputation points
answered 2026-02-04T02:09:56.7033333+00:00
Vivian-HT 11,280 Reputation points Microsoft External Staff Moderator
2 answers

I paid my bill for Microsoft for this year and I keep getting a non-compliance notice

I paid my bill for 2026 and keep getting this message: Micrѻsѻft Cѻmpliance Nѻtice How do I get help from Microsoft Billing?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-02-03T20:48:04.72+00:00
Laura Mazanec 0 Reputation points
edited an answer 2026-02-04T02:09:47.43+00:00
Sophie N 10,755 Reputation points Microsoft External Staff Moderator
1 answer

I dont understand my billing and what i am getting charged for i have 8 licenses and it says the cost is5.25 per user but my bill is $504

I don't understand my billing and what i am getting charged for i have 8 licenses and it says the cost is5.25 per user but my bill is $504

Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
asked 2026-02-04T02:04:24.73+00:00
Jim Carpenter 0 Reputation points
answered 2026-02-04T02:04:35.51+00:00
Q&A Assist
2 answers

How do I remove SMS from my account?

I need to remove SMS authentication from my phone. I cannot sign into [Moderator note: personal info removed] because it has an old phone number and I don’t know how to change it. Moved from: Exchange Online

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-02-03T21:52:59.78+00:00
shauna dunning 0 Reputation points
edited an answer 2026-02-04T02:03:53.6566667+00:00
Jeanie H 10,495 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive Plan Retirement !

I would like to seek clarification regarding OneDrive licensing changes. Microsoft has announced that the standalone OneDrive Plan is being retired, and customers are advised to transition to Microsoft 365 E3 or E5 licenses. Currently, our organization…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-02-04T00:50:47.7+00:00
JasonL 0 Reputation points
answered 2026-02-04T02:02:05.54+00:00
Jeanie H 10,495 Reputation points Microsoft External Staff Moderator
1 answer

one note showing templates in wrong language

Im currently using one note with english as default language but when i open the templates they are all in another language, would like them in english

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-02-04T01:23:52.0166667+00:00
Urban Wellness 0 Reputation points
answered 2026-02-04T02:00:53.4933333+00:00
Randy Baroja 20,260 Reputation points Independent Advisor
2 answers

Prevent me from being double billed6 for Microsoft 365 again

How can I talk to a Human Being employed by Microsoft. I pay too much money to be forced to talk to bot. In February 06 2025 I was charged an annual fee of $74.19 for an Microsoft 365 account associated with a laptop that has not worked since 2024. How…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-03T21:48:48.33+00:00
Michelle Long 0 Reputation points
commented 2026-02-04T01:58:59.7533333+00:00
Samantha 0 Reputation points
2 answers

How to cancel my subscription and request a refund.

Hello, I've been trying to cancel my subscription this weekend but cannot get anyone on the phone or locate how to cancel this subscription online. Now I have a pending charge on my CC of $105.99 (it's still pending as of today). Also, I never signed…

Microsoft 365 and Office | Other
asked 2026-02-02T15:36:32.9566667+00:00
matthew fakhouri 0 Reputation points
commented 2026-02-04T01:57:30.7466667+00:00
Sandy Forbis 0 Reputation points
0 answers

Last page of Inserted Printout goes missing

Our college is having an issue with Onenote browser version for our classes where we insert workbooks from word and PDF onto OneNote for the student to work on. To avoid the pages shifting while editing we set them as background to help. However, last…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-02-03T09:23:13.1633333+00:00
BARRICK, James (NHS ENGLAND) 0 Reputation points
edited the question 2026-02-04T01:55:42.6166667+00:00
Doris V 540 Reputation points Microsoft External Staff Moderator
2 answers

How to replace ieframe.dll

I need to replace for VBA macro ieframe.dll in \SystenWOW64 directory, where Micrsoft Internet Control is not working. Error: Method ot data member not found, but it's defined in Tools>References. The Office Excel is using a different version of this…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-02-03T13:28:19.69+00:00
Kaj Bredenberg 0 Reputation points
answered 2026-02-04T01:54:36.9666667+00:00
AlexDN 9,565 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator deleted

Hello, We do not have access to our Authenticator app again as it was deleted a while back, however we have access to the emails on the account. We just need someone to help take this off, case has been opened for days now We have raised an issue since…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-02-03T19:21:08.91+00:00
Albert Hughes 0 Reputation points
edited the question 2026-02-04T01:53:49.3733333+00:00
Jade Ng 8,695 Reputation points Microsoft External Staff Moderator
2 answers

all my saved documents in One Note are not avaialble

All of the saved files and printouts in my One Note have a red X on them and when I try to open them it says the embedded files cannot be found

Microsoft 365 and Office | OneNote | For home | iOS
asked 2026-01-31T00:20:00.6166667+00:00
jeffrey chapman 0 Reputation points
edited an answer 2026-02-04T01:53:12.0833333+00:00
Norah-L 3,215 Reputation points Microsoft External Staff Moderator
1 answer

how to move MS Office 365 personal from W10 laptop to a new W11 laptop

Have existing Office 365 Personal on my HP Pavillion W10 laptop expiring on 2/27/26, trying to xfer same to my HP Omni Book 5 W11 laptop. Have not been able to find the last product key to enter on my W11 laptop What do i need to do. BJ

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-02-04T01:48:28.47+00:00
ltairflow 0 Reputation points
answered 2026-02-04T01:48:35.7666667+00:00
Q&A Assist
1 answer

Can’t create a new Microsoft 365 Developer Sandbox after expiration

My previous Microsoft 365 Developer E5 sandbox expired on August 21, 2025, and was deleted on October 20, 2025. When I sign in to my Developer Program dashboard, I can still see the old environment listed as Deleted, but there is no option to set up a…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2025-10-21T11:01:33.79+00:00
Kgaogelo Mothogoane 0 Reputation points
commented 2026-02-04T01:46:52.9066667+00:00
Daniel Mena 0 Reputation points
3 answers

Microsoft Admin Center

Invalid email address when trying to sign in to Microsoft Admin Center and Microsoft Business account.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-01-29T23:56:01.65+00:00
Jeff Nettesheim 0 Reputation points
edited an answer 2026-02-04T01:45:14.0566667+00:00
Sophie N 10,755 Reputation points Microsoft External Staff Moderator
1 answer

what's the best training to learn about onenote as a beginner?

what is the best training options for a young employee to learn about onenote for use in a short-term (8 week) project?

Microsoft 365 and Office | OneNote | For business | Windows
asked 2026-02-03T20:17:14.33+00:00
Huls, Tara 0 Reputation points
answered 2026-02-04T01:42:08.7366667+00:00
AlexDN 9,565 Reputation points Microsoft External Staff Moderator
1 answer

an accidental wrong login to personal account turned it to business account and all efforts have not fixed it

Correlation Id: [Moderator note: personal info removed] Timestamp: [Moderator note: personal info removed] DPTI: [Moderator note: personal info removed] Message: The credential is invalid. Unexpected sub status (6008). Tag: 657rx Code: 2148073494 Moved…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-02-03T20:33:55.0866667+00:00
Steve R 0 Reputation points
edited the question 2026-02-04T01:38:04.1733333+00:00
Jeanie H 10,495 Reputation points Microsoft External Staff Moderator
1 answer

PowerPoint: Accents (equations or otherwise) do not render properly when presentation is started

Microsoft® PowerPoint for Mac (Desktop App) – Version 16.104.1 (26010228) Apple M4 Pro – Tahoe 26.2 I am teaching statistics. I use "insert formula" and unicode modifiers to add accents to characters (x-bar, y-bar, carats to denote predicted…

Microsoft 365 and Office | PowerPoint | For education | MacOS
asked 2026-02-03T05:14:40.2933333+00:00
Ben-4060 0 Reputation points
commented 2026-02-04T01:37:17.65+00:00
TiNo-T 10,740 Reputation points Microsoft External Staff Moderator
0 answers

Word will not open my documenfs in a standard letter page layout.

Word has stopped opening my documents in the format I created them. Meaning, when I open any previous Word document, the page layout is odd. Not letter. Not legal. Just a box with odd margins.

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-02-04T01:34:54.2733333+00:00
Son Roberts 0 Reputation points
answered 2026-02-04T01:35:02.4066667+00:00
Q&A Assist