150,922 questions with Outlook-related tags

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No search results found while searching for emails on Delegate's mailbox

When searching for an email in the delegate's mailbox, some staffs got no result although the emails are present. For some reason searching in the Sent Items in the delegate's mailbox returns "No matches found". The location to search option…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-04T02:05:25.2933333+00:00
Rahul Joshi 0 Reputation points
edited the question 2026-02-04T02:07:12.4933333+00:00
Rahul Joshi 0 Reputation points
1 answer

I keep getting emails from Microsoft telling me I need to update/ accept your terms or lose my ability to use my account. Is this a scam?

I keep getting emails from Microsoft that say I must update your terms of service or lose access to my email account. Is this a scam? I send them to the junk folder bu keep getting them.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-04T00:40:16.13+00:00
Randall Mierow 0 Reputation points
edited an answer 2026-02-04T02:06:13.6233333+00:00
Ferdinand Nanalig 27,300 Reputation points Independent Advisor
1 answer

Outlook is blocking the domain from my employer, and I'm not getting any of their emails. I have opened a ticket, hours ago, with no help. I'm going to be fired if I don't get this resolved.

I'm so very frustrated! I have not gotten a single email from my employer's domain today - none. However, I am receiving email from all other domains, and I am receiving email from that domain in my Gmail account - no issues with Gmail, just Microsoft…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-04T01:23:22.7033333+00:00
Penny P 0 Reputation points
commented 2026-02-04T02:05:45.8933333+00:00
Penny P 0 Reputation points
0 answers

can the dropdown menu "show as" in Calendar appointments be personalized?

Show as defaults to 4 options, including "free" or "Out of Office." can these be customized?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-04T02:02:31.98+00:00
Susan Starbird 0 Reputation points
2 answers

I have 6 months of unactioned email, how do I check it?

We need to action more than 6 months worth of emails. How do we check the emails from 7 months ago because our outlook is only allowing us to see 6 months of our email.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-03T23:40:50.5133333+00:00
Prativa Kharel 0 Reputation points
commented 2026-02-04T01:59:33.8533333+00:00
Makayla harries 0 Reputation points
1 answer

Outlook calendar widget will not update throughout the day

I use the Outlook calendar widget on my home screen but the calendar will not update as the day progresses. I can force it to update by removing / re-adding the widget or editing the calendar settings and saving. However, this defeats the point of…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-02-04T00:44:59.65+00:00
Paige 0 Reputation points
commented 2026-02-04T01:58:59.68+00:00
Flora-T 10,220 Reputation points Microsoft External Staff Moderator
2 answers

How do I recall an email?

How do I recall and email? I need to recall an email and for whatever reason, in trying to ask a question, it routed me to here.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-03T22:23:32.5333333+00:00
Michael Steinbach 0 Reputation points
answered 2026-02-04T01:52:37.63+00:00
Jade-T 10,220 Reputation points Microsoft External Staff Moderator
2 answers

I need to pass old email messages to my successor.

I am retiring soon. I have several years of email messages (in a folder) that I'd like to pass on to my successor. Outlook will only show me/convert to .PDF the last year of messages. He already has access to those. How can I export all messages in one…

Outlook | Windows | Classic Outlook for Windows | For education
asked 2026-02-03T16:20:06.98+00:00
Paul A Gunderson 0 Reputation points
answered 2026-02-04T01:47:26.52+00:00
Vivian-HT 11,280 Reputation points Microsoft External Staff Moderator
0 answers

not getting emails from ubisoft

im not getting emails from ubisoft on outlook i safe sended there emails and other emails work sending to mine but ubi i made a ticket but anyone got more advice

Outlook | Web | Outlook.com | Email
asked 2026-02-04T01:45:04.62+00:00
Max Max 0 Reputation points
answered 2026-02-04T01:45:13.2433333+00:00
Q&A Assist
0 answers

Switching between Outlook versions

I cannot find the toggle switch to switch between Outlook Classic and New Outlook.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-04T01:37:23.5933333+00:00
Malky 0 Reputation points
answered 2026-02-04T01:37:31.7533333+00:00
Q&A Assist
1 answer

emails appearing on my phone when sender uses my abbreviated email address but not in the NEW Outlook app

Why are emails appearing on my phone when sender uses my abbreviated email address but not in the NEW Outlook app on pc?

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-02-04T00:42:39.9466667+00:00
Christopher Cozzi 20 Reputation points
commented 2026-02-04T01:28:45.9533333+00:00
TiNo-T 10,740 Reputation points Microsoft External Staff Moderator
0 answers

i'm trying to add a phone number to my microsoft account but it keeps on repeating the same process

i'm trying to add a phone number to my microsoft account but it keeps on repeating the same process, it has repeated a total amount of 4 times so far, asking me for the phone number, making me do a puzzle to prove im not a robot, asking me to type in a…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-03T23:50:37.17+00:00
Ivy Xiao 0 Reputation points
edited the question 2026-02-04T01:20:32.75+00:00
Gérard Oomens 117.6K Reputation points Volunteer Moderator
2 answers

how do i add shared calendars from others to my calendar view?

I've added 2 shared calendars (shared by others) to my calendar view in a specific order. When i return to outlook calendar view, the order has changed and i have to remove and add them again. How do i save the order that i added them in? My calendar…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-03T22:32:49.5166667+00:00
Beth Meighan 0 Reputation points
answered 2026-02-04T01:17:20.7266667+00:00
Hani-Ng 7,630 Reputation points Microsoft External Staff Moderator
1 answer

How can an assistant receive copies of calendar invites that her executive receives?

I need to be able to receive copies of all of my executives incoming calendar invites to my inbox for visibility (he still needs the invites to go to his inbox as well, so he can accept and decline) 

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-03T23:45:52.73+00:00
Shari Palmer-Leith 0 Reputation points
answered 2026-02-04T01:16:32.7933333+00:00
Diane Poremsky MVP 16,966 Reputation points MVP Volunteer Moderator
2 answers

changed primary email on outlook now im not getting emails

i changed my primary email on outlook and changed it back to the normal one and im not recieving emails on outlook now

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-02-03T22:26:57.6833333+00:00
Max Max 0 Reputation points
commented 2026-02-04T01:07:45.9966667+00:00
Max Max 0 Reputation points
1 answer

OneDrive sync ignores file extension .pst exclusion

My OneDrive sync always hangs up on the archive2.pst file I have in Outlook. I have specifically told OneDrive to exclude all files with extension .pst, yet it continues to back up my Outlook archive file. Every time an Outlook archive runs and…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-03T13:06:24.28+00:00
Rosalie Troha 0 Reputation points
commented 2026-02-04T01:00:10.7833333+00:00
Diane Poremsky MVP 16,966 Reputation points MVP Volunteer Moderator
2 answers

Close account

•  “I’m trying to close my personal Microsoft account ([patt********@icloud.com]), but it’s blocked by a ‘leave your work organization’ requirement.”

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-03T13:34:03.48+00:00
Patty Ervin 0 Reputation points
answered 2026-02-04T00:54:17.7466667+00:00
EmilyS726 201.2K Reputation points Independent Advisor
1 answer

My email says I'm disconnected and won't send/ receive even though I am connected to the internet and my other outlook account is working fine. Help!

My email says I'm disconnected and won't send/ receive even though I am connected to the internet and my other outlook account is working fine. Help!

Outlook | Windows | New Outlook for Windows | For business
asked 2026-02-04T00:51:47.0033333+00:00
Bec Dent 0 Reputation points
answered 2026-02-04T00:52:04.77+00:00
Q&A Assist
2 answers One of the answers was accepted by the question author.

What Is Microsoft's problem with my account?

I want to know what the problem is with my account, and why I can't log in or access it. What's the solution? (******@hotmail.com) please solution this account ver important

Outlook | Web | Outlook.com | Email
asked 2025-11-14T21:00:45.16+00:00
ahmad fattah 20 Reputation points
commented 2026-02-04T00:51:29.5133333+00:00
Joe Cortes 0 Reputation points
1 answer

Microsoft outlook email

I run a small business and work with 2 others, we are all on automatic emails/ tender emails for when a customer needs something but only I am able to receive/ view the emails. The customer insists that all of our emails are included and I have not…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-03T17:31:48.82+00:00
Andrew Doherty 0 Reputation points
edited an answer 2026-02-04T00:40:27.06+00:00
Matthew-P 10,095 Reputation points Microsoft External Staff Moderator