How can I get a zero data retention agreement so I can use Azure OpenAI Service within my platform?
Our platform processes user-uploaded real estate appraisal documents that may contain personally identifiable information (PII) such as property addresses, individual names, financial data, and embedded document images; as a result, prompts and model…
Azure OpenAI Service
Degraded Performance on Sweden Central
We are currently experiencing very degraded performance across all our deployments on sweden central. Are there any known issues? The Azure Status Page does not show any incidents.
Azure OpenAI Service
Is our Azure OpenAI Covered with a BAA? or can it be? how so?
How can I verify that our "Azure Open AI" services are covered under a HIPAA/BAA? If not, can we sign a BAA with Microsoft? Who do I talk to, and where do I contact, to get it done?
Azure OpenAI Service
Content Filter Severity Downgrade - Previously Blocked Inputs Now Passing with Lower Severity
Hello Azure Support Team, We are experiencing an unexpected change in the Azure OpenAI Content Filter severity levels for our deployment. Issue Summary: Certain user inputs that were previously blocked with "high" severity violations are now…
Azure OpenAI Service
Data Privacy / Zero Data Retention
Data Privacy / Zero Data Retention We are trying to get approval for ZDR via Azure OpenAI services. We would like to Opt-Out of content logging for moderation.
Azure OpenAI Service
The response time from OpenAI exceeds 10 minutes today, unacceptable for our videogame application
We're using gpt-5.1-chat model and we experienced a 600 second (10 minutes in one case! 6 seconds average this morning) response time this morning February 2, 2026. Our application is a videogame ( Bot Colony Redux, see www.botcolony.com and…
Azure OpenAI Service
Need help in identifying sudden spike in usage from azure open ai resources. Want to see where the calls are coming from.
The usage and billing of Azure open AI Services in our Dev and UAT tenants went up super high suddenly from last Thursday 01/22 We verified out system logs and confirmed the load is not from our application. Suspecting bad actors we regenerated the keys…
Azure OpenAI Service
How to upload doc. format file to gpt 4.1 via chat completion API?
My request is to upload the document to gpt 4.1 and ask the AI model to answer a few questions based on the content in the document. I found that Response API can support PDF uploaded, may I know if there is any solution for word document uploaded as…
Azure OpenAI Service
How do I see the logs of my model calls on Azure OpenAI?
Hello! I've set up log analytics in Azure OpenAI and activated Request+Response logging, and can see model calls being made. However, how do I see the logs of my actual model calls, with the details and content of the model output? I'm looking to…
Azure OpenAI Service
OpenAI gpt-4.1 deployment suddenly stopped working
We had a gpt-4.1 model deployment running for over 6 months now. 5 minutes ago, it stopped working. Error: 404 The API deployment for this resource does not exist. If you created the deployment within the last 5 minutes, please wait a moment and try…
Azure OpenAI Service
Production outage due to Open AI Outage in Sweden central - what is the expected resolution time
We are facing production outage due to Open AI Outage in Sweden central. Please advise what is the expected resolution time for availability of GPT 4.0 model in Sweden central
Azure OpenAI Service
How to increase TPM quota
How can we request an increase in our Token Per Minute (TPM) quota for the Azure OpenAI service? To ensure we can continue serving our customers without interruption, we would be incredibly grateful if there is help regarding capacity increase for: …
Azure OpenAI Service
Unable to delete a resource group due to active deployments
I am unable to delete a resource group that I created. There are no deployments associated with it. However, when I try to delete it using Azure CLI, I get the following message: (CannotDeleteAccountWithDeployments) Could not delete account since it…
Azure OpenAI Service
Building an app and need Zero data retention
I am building an app to be used in workers comp defense law firms. The app has to comply with both legal and medical record retention guidelines and HIPAA laws. How do I get setup with a zero data retention policy. I have the form for limited access…
Azure OpenAI Service
Which is the official/correct expiration date for OpenAI models?
Hi, We’ve noticed that the model expiration date displayed in Azure AI Foundry deployments differs from the date listed on the public site: Azure OpenAI in Microsoft Foundry – Model Deprecations and Retirements.…
Azure OpenAI Service
Issue of APIM's azure-openai-emit-token-metric policy on gpt4o stream
Key Point 'azure-openai-emit-token-metric' policy on GPT4o stream. Situation I use gpt4o stream and need token usage metrics. Problem I received a response that Azure doesn't have plan to provided 'stream_options: {"include_usage": true}`'. So,…
Azure API Management
Azure OpenAI Service
Got higher TPM limit for gpt 4o standard deployment but its not visible when I edit the quota
Got higher TPM limit for gpt 4o standard deployment but its not visible when I edit the quota. Its a bit urgent.
Azure OpenAI Service
Azure OpenAI High Error Rate
Hi, I am seeing high error rates on my Azure OpenAI deployments since ~3h today (starting 9:30 UTC on 28.01.2026). The issue seems to be limited to the sweden central region where there was a larger downtime yesterday. Officially, yesterdays issue…
Azure OpenAI Service
OpenAI increase quota
I am trying since 3-4 weeks to request an increase in quota on gpt-5-mini API endpoint. I am the founder of Fiduza.com is a document processing app used by Swiss accountants. Accountants process hundreds of documents per day. If an accountant uploads…
Azure OpenAI Service
How to build human in the loop in magentic workflow in agentic framework
How to build human in the loop in magentic workflows in agentic framework pending_request: RequestInfoEvent | None = None pending_responses: dict[str, MagenticPlanReviewResponse] | None = None output_event: WorkflowOutputEvent | None = None …